Frequently Asked Questions
Everything you need to know about shopping with Exclusivithee
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, Exclusivithee ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Affirm.
How can I track my package?
Once your order is processed, you will receive a shipping confirmation email containing a tracking link. You can also track your order directly through your Exclusivithee account dashboard.
Are your products covered by a warranty?
All Exclusivithee products come with a 1-year limited warranty against manufacturing defects. If you experience an issue with your purchase, please contact our customer support team with your order number.